Concierge FAQ


Q: How do you stop patients from booking wildly long or short appointment times?NPI Concierge - No Annual Contracts
A: NPI Concierge uses YOUR scheduler (in your management software), your columns, your providers, your blocks, and YOUR rules!

Q: Do you limit which procedures can be self booked?
A: Absolutely. This is handled at the initial setup and can be altered as you use the system. Typically, you might start out just allowing new and established patients to schedule exam and cleanings. Then, graduate to new patient consults for things like implants, short-term ortho, or cosmetic dentures.

Q: Does the website show appointments available for things we block in our schedule, like blocks for crown and bridge?
A: NPI Concierge uses YOUR scheduler (in your management software), your columns, your providers, your blocks, and YOUR rules!

Q: Does the website show openings in hygiene if the appointment is not for SRP but the hygiene schedule is blocked for SRP?
A: An established patient looking for a prophy appointment would not be offered an opening in a schedule blocked for scaling and root planing.

Q: Can you only show non-prime-time appointments?
A: Yes. But this would mean you were purposely limiting the ability of the system to work for you.

Q: For cleaning kids' teeth, will it show shorter appointment times?
A: It will show however many units you allow for a child prophy.

Q: Can I verify if it is a new patient or patient of record that hasn't been in for a while?
A: The system verifies and cross references. And if you set the system up to only show available appointments more than two or three days into the future - the team will have PLENTY of time to verify everything.

Q: Is it HIPAA compliant?
A: Yes, it is.




New Patients Inc.
4966 S. Rainbow Blvd.,
Suite 110
Las Vegas, NV 89118

Email Us

(866) 336-8237

Watch Our Video FAQ

More Video FAQ


New Patients Inc. - Dental Marketing 

(866) 336-8237


Copyright © New Patients, Inc. All Rights Reserved.
[ Designed by New Patients, Inc. ]




Easy Online Scheduling for Dentists - Dental Marketing - Dental Advertisting Company

Dental Web Content is a dental marketing content library subscription service. Now you can advertise your dental office with a vast selection of dental marketing products such as: customizable marketing material, online dental advertising products, all forms of print media marketing material, social media dental content, custom animated website videos, custom animated social media videos, custom print media, offline dental marketing content, custom dental office videos, custom website video, online dental advertising content, NPi Crusader, online reputation management platform, dental review generator & management, NPI Concierge, dental practice online scheduling, website conversions & online appointment booking and more!