Dentists are validly concerned about the image their staff projects to the public – and so are we!
NO dentist wants their staff to be pushy or to use “hard sell” tactics. And they definitely don’t want to engage in anything that could ever be construed as “bait and switch.” We don’t train your staff to do any of that nonsense.
Our First Impression Call Management team is headed by Jane Kriensky, who has worked in dentistry in various capacities for over 30 years. She’s BEEN a front desk person. She’s BEEN a Clinical Dental Assistant. She’s managed, coached, and trained dental office staff and knows how to make them EFFECTIVE at turning callers into patients.